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Kalyan Mitraa
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FAQ

Questions we would want answered.

What is Kalyan Mitraa?

Kalyan Mitraa is a for-profit India on-ground assistance company. If you live abroad and need a responsible person to visit, coordinate, document, or follow through in India, you send a requirement. We assess it, propose a scope, and execute with a written record.

Are you an NGO or a charity?

No. Customers pay for services. The company may later allocate a defined portion of profits to social initiatives. That is not a donation checkout, and we do not describe your payment as charity.

Do you provide legal, medical, or financial advice?

No. We coordinate and, where needed, help you connect with licensed professionals. We do not practise law, medicine, or financial advising, and we are not a government office.

How do I start?

Use Tell Us What You Need. Share the city, the task, and how we should reach you. You receive a proposal before work begins, unless you have agreed a pre-authorised visit fee for a clearly scoped check.

How does pricing work?

Most work is quoted. Models can include a visit fee, hourly coordination, a fixed fee, a monthly visit plan, or actual expenses plus a service fee. We do not publish pretend market-wide prices. Currency can be USD, INR, CAD, GBP, AUD or AED on the proposal.

Which cities do you cover?

We start with major Indian cities and assess other locations on request. If we cannot cover a place well, we will say so rather than accept the work.

Is this a 24/7 emergency service?

No. We do not promise 24/7 emergency response. For medical or police emergencies in India, use local emergency numbers. We can help coordinate around a situation during working coverage once you reach us.

How do I know the work happened?

Requests are designed to carry a timeline, photos, videos, documents, and an expense summary where relevant. Trust is built through what was actually done, not through a slogan.

Can you replace a doctor for my parents?

No. We can take a parent to a clinic, collect medicines against a prescription, and send a factual update. Diagnosis and treatment remain with licensed clinicians.

Will your inspection prove legal title?

No. An inspection documents visible condition and occupancy. Title, encumbrance, and valuation are professional services we can help you connect to, not something we certify ourselves.

Is vendor verification a full due-diligence audit?

No. It is an on-site existence and observation visit: address, visible operations, people we met, what we were shown. Statutory due diligence belongs with licensed professionals.

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